OKX P2P User Agreement

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Welcome to the comprehensive guide to the OKX P2P User Agreement, a foundational document that outlines the rules, responsibilities, and rights of users engaging in peer-to-peer (P2P) digital asset trading on the OKX platform. This article provides a clear, SEO-optimized breakdown of the agreement, ensuring you understand how to safely and legally use OKX’s P2P services while minimizing risks.

Whether you're a beginner exploring C2C trading or an experienced user aiming to become a Verified Merchant, this guide covers everything from eligibility and transaction mechanics to dispute resolution and legal jurisdiction—all while integrating essential core keywords: OKX P2P, digital asset trading, peer-to-peer exchange, Verified Merchant, P2P transaction risks, cryptocurrency trading platform, P2P service terms, and secure digital transactions.


Understanding the OKX P2P Service

The OKX P2P service is a decentralized marketplace provided by Aux Cayes FinTech Co. Ltd. (“OKX”) that enables users to buy and sell digital assets directly with one another. As a peer-to-peer exchange, OKX acts solely as a facilitator—matching buyers and sellers—without holding or controlling fiat payments.

This service operates 24/7, allowing users to trade cryptocurrencies like Bitcoin, Ethereum, and more using various local payment methods such as bank transfers, e-wallets, and mobile payment platforms.

👉 Discover how secure and flexible P2P crypto trading can be on a leading digital asset platform.

Key Roles in P2P Trading

All transactions occur off-chain; OKX does not custody fiat funds. Once an order is placed, the buyer must complete the payment via the method specified in the ad within the defined payment window.


Eligibility Requirements for Using OKX P2P

To participate in digital asset trading on OKX P2P, users must meet strict eligibility standards designed to ensure security, compliance, and responsible usage.

Individual Users

You must:

Legal Entities

If registering on behalf of a company or organization:

Additionally, all users affirm:

You also agree not to use the service for illegal purposes such as money laundering, fraud, terrorism financing, or market manipulation.


How P2P Transactions Work on OKX

Placing an Order

When you place an order based on a published ad, you are legally accepting its terms. At this point:

Payment Process

⚠️ Warning: Never confirm payment unless the transfer is completed and confirmed in your banking app.

Releasing Digital Assets

Sellers are responsible for verifying receipt of funds before releasing crypto:

👉 Learn how fast, secure peer-to-peer cryptocurrency trades are executed on a global scale.


Fees and Transaction Limits

Service Fees

OKX reserves the right to charge service fees for using the P2P platform. These fees may change over time and will be clearly displayed within the app or website interface.

Transfer Fees

Payment processors (e.g., banks, e-wallets) may impose transfer fees:

For example: If an order is for $10,000 and a $5 fee applies, the buyer should send $10,005.

Order Limits

Merchants set minimum and maximum transaction amounts per order. These order limits help manage risk and liquidity based on individual trading preferences.


Risk Disclosure and User Responsibilities

Using the OKX P2P service involves inherent risks. By participating, you acknowledge and accept:

OKX is not liable for losses arising from these factors. The platform's role is limited to facilitating trades—not resolving disputes or guaranteeing payments.


Frequently Asked Questions (FAQ)

Q: Is OKX involved in my P2P transaction?
A: No. OKX serves only as a matching platform. You trade directly with other users. We do not hold fiat money or intervene in disputes.

Q: What happens if I confirm payment but don’t receive crypto?
A: Always verify that the sender’s bank name matches their OKX identity. If fraud occurs, report it immediately through OKX support. However, once “Confirm Receipt” is clicked, recovery may not be possible.

Q: Can I use someone else’s bank account to pay?
A: No. All payment methods must be under your verified name. Mismatched accounts violate policy and may lead to account suspension.

Q: How do I become a Verified Merchant?
A: You must demonstrate consistent trading activity and high order completion rates. Apply through the OKX P2P Verified Merchant program and comply with additional terms.

Q: What if there’s a dispute with another user?
A: OKX offers mediation channels for unresolved conflicts. However, we do not make binding decisions. Cooperation during mediation is required to maintain service access.

Q: Are there withdrawal limits after buying crypto via P2P?
A: Yes. For certain fiat currencies, a holding period of up to 15 days may apply before withdrawal is allowed. This enhances security and compliance.


Platform Rights and Limitations

System Maintenance & Downtime

OKX may suspend access for scheduled or emergency maintenance. Additionally, service interruptions due to:

Account Restrictions

OKX may pause or terminate your access if:

We are not obligated to disclose reasons tied to ongoing investigations or risk management protocols.


Dispute Resolution and Legal Jurisdiction

In case of disputes:

  1. Parties are encouraged to resolve issues amicably.
  2. If unresolved within 90 days, arbitration proceeds under the Hong Kong International Arbitration Centre (HKIAC) rules.
  3. Arbitration takes place in Hong Kong, conducted in English with three arbitrators.
  4. The final ruling is binding and enforceable globally.

Governing law: England and Wales, except for arbitration matters governed by Hong Kong law.


Final Provisions


👉 Start trading digital assets securely with one of the world’s most trusted cryptocurrency platforms.

By understanding and adhering to the OKX P2P User Agreement, you protect yourself and contribute to a safer, more transparent trading environment. Always conduct due diligence, verify counterparties, and stay informed about evolving platform policies.