If you're participating in an OKX user satisfaction survey or related promotional campaign, it’s important to understand the rules and eligibility criteria that govern your participation. These Onshore User Survey Terms and Conditions (the "Terms") apply to all users invited to take part in OKX’s feedback initiatives and are incorporated by reference into the OKX Terms of Service. Depending on your jurisdiction, these campaigns are administered by the specific OKX entity through which you access services.
📅 Promotion Period and Eligibility
Each user survey or promotional activity begins on a date and time clearly communicated within the official campaign materials (the "Promotion Period"). Participation is open only to eligible OKX users who meet the following requirements:
- You must be onboarded as a customer of one of the designated OKX entities listed below.
- You must complete and submit the survey during the active Promotion Period.
- The first X number of qualified respondents—specifically outlined in each campaign announcement—will be eligible to receive the advertised reward (the "Gift").
This is a first-come, first-served opportunity, with a maximum of 100 eligible participants receiving rewards per campaign. Only one gift per recipient will be issued, and sub-accounts are not eligible for participation or rewards.
👉 Discover how to qualify for exclusive user rewards today.
🌍 Regional Service Providers and Jurisdictional Terms
OKX operates through multiple regulated entities worldwide, each serving users based on their country of residence. Your eligibility and applicable terms depend on your location and onboarding entity.
✅ OKX Europe
For users in the European Economic Area (EEA), services are provided by OKCoin Europe Ltd ("OKX Europe"), a Malta-registered company licensed by the MFSA as a Crypto-Asset Service Provider (CASP).
Residents should review the EEA Terms of Service.
Note: This communication does not constitute investment advice or an offer to buy, sell, or hold digital assets. Cryptocurrencies, including stablecoins and NFTs, are highly volatile and may lose value. Always consult a financial advisor before making decisions.
✅ OKX US
Users residing in approved U.S. states are served by OKCoin USA Inc. ("OKX US"), a federally registered money service business and state-licensed money transmitter (NMLS ID: 1767779).
See the U.S. Terms of Service.
Certain products may be restricted based on state regulations. U.S. residents are prohibited from accessing foreign OKX platforms.
✅ OKX Australia
Australian users are supported by OKX Australia Pty Ltd (ABN 22 636 269 040) for digital currency exchange services, and OKX Australia Financial Pty Ltd (ABN 14 145 724 509, AFSL 379035) for derivatives and margin trading—services limited to wholesale clients under the Corporations Act 2001.
Review the Australia Terms of Service.
Information provided is general and not personal advice. Conduct your own research and seek professional guidance.
✅ OKX Dubai
Serving UAE residents via OKX Middle East Fintech FZE ("OKX Dubai"), licensed by the Virtual Assets Regulatory Authority (VASP Reference: VL/23/12/003) to offer exchange, management, investment, lending, and borrowing services.
See the Middle East Terms of Service.
Virtual assets involve extreme volatility and risk; investments may result in total loss. Not intended for U.S. residents or restricted jurisdictions.
✅ Other Regional Entities
Additional localized services include:
- OKX Bahamas FinTech Company Limited: For Mexican residents registered between November 16, 2022 – August 28, 2023, and institutional users from August 29, 2023 onward.
- OKX Brazil: Operated by OKX Serviços Digitais Ltda., for Brazilian users registered on or after June 15, 2023, including migrated legacy accounts.
- OKX Singapore: Provided by OKX SG Pte. Ltd. for Singaporean residents registering on or after October 13, 2023.
- Aux Cayes FinTech Co. Ltd: A Seychelles-based entity serving all other eligible global users.
🔐 Verification and Compliance Requirements
To qualify for any survey reward:
- You must have completed or successfully passed advanced identity verification on OKX.
- Rewards are subject to compliance checks and regional regulatory restrictions.
👉 Verify your account now and stay eligible for future opportunities.
💬 Important Disclaimers
Participation in OKX surveys does not constitute financial advice. Please note:
- This is not investment, tax, legal, or accounting advice.
- Crypto/digital assets are subject to high volatility, can lose value rapidly, and are not FDIC insured.
- Past performance is not indicative of future results.
- You should never invest more than you can afford to lose.
- All applicable taxes and fees related to receiving or using the Gift are the sole responsibility of the recipient.
- Trading on the OKX app is subject to tier-based fees—learn more about fee structures directly on the platform.
🎁 Reward Distribution and Modifications
- Rewards will be distributed within 21 days after the Promotion Period ends.
- The value of the Gift may fluctuate, especially if it includes crypto assets. Market conditions at withdrawal may affect final value.
OKX reserves the right to:
- Modify these Terms at any time.
- Exclude participants.
- Cancel the promotion without prior notice.
- Interpret rules at its sole discretion.
OKX is not liable for technical errors, omissions, or inaccuracies in promotional materials.
❓ Frequently Asked Questions (FAQ)
Q: Who is eligible to participate in OKX user surveys?
A: Eligible users are those who have completed advanced KYC verification, reside in supported regions, and respond to the survey during the active Promotion Period.
Q: Can I participate using a sub-account?
A: No. Sub-accounts are not eligible for participation or reward distribution.
Q: When will I receive my reward?
A: Rewards are distributed within 21 days after the campaign ends, pending verification.
Q: Are there tax implications for receiving a Gift?
A: Yes. Recipients are solely responsible for reporting and paying any applicable taxes related to the reward.
Q: Is this promotion available worldwide?
A: No. Users from certain countries may be excluded due to regulatory restrictions. Refer to your regional Terms of Service for details.
Q: Can OKX change the terms after launch?
A: Yes. OKX reserves the right to amend these Terms, cancel the promotion, or exclude participants at any time without notice.
🔍 Core Keywords
User survey terms, onshore user eligibility, OKX promotion rules, crypto survey rewards, KYC verification requirement, regional service providers, digital asset risks, first-come-first-served giveaway
By participating in any OKX user satisfaction initiative, you acknowledge that you have read, understood, and agreed to these Terms. Stay informed, stay compliant, and make the most of your experience with one of the world’s leading digital asset platforms.
👉 Stay ahead—participate in upcoming user surveys and earn rewards.