Purchasing cryptocurrency through third-party providers has become one of the most convenient entry points for new and experienced traders alike. Platforms like Bybit streamline access to digital assets by integrating trusted payment gateways, allowing users to buy crypto quickly using fiat currency. However, questions often arise around verification, processing times, supported currencies, and fees.
This comprehensive guide addresses the most common concerns users have when buying crypto via third-party services, ensuring a smooth and secure experience.
How Does Third-Party Crypto Purchase Work?
When using a platform’s express buy feature — such as Buy Crypto Express — your transaction is processed through external service providers who handle the payment and conversion from fiat to cryptocurrency. To ensure compliance and security, you must complete identity verification (KYC) with the selected third-party provider before the transaction can proceed.
Once verified, the provider processes your payment and sends the purchased crypto directly to your exchange account — in this case, your Bybit wallet. Under normal conditions, funds are credited within 2–3 hours. If there's a delay beyond 24 hours, check your email for instructions from the service provider.
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Which Third-Party Providers Are Available on Bybit?
Bybit partners with several reputable financial service providers to facilitate instant crypto purchases. These include:
- Banxa
- XanPool
- MoonPay
- Mercuryo
- Neofi
- GEO Pay
- Onramp
These providers vary in regional availability, supported payment methods, and user requirements, so it's important to choose one that aligns with your location and preferred transaction method.
What Cryptocurrencies and Fiat Currencies Are Supported?
The list of available cryptocurrencies and fiat currencies depends on both your region and the selected provider. You can view all supported options directly on the order page by selecting your desired fiat currency or crypto asset from the dropdown menus during checkout.
Popular cryptocurrencies such as Bitcoin (BTC), Ethereum (ETH), USDT, and BNB are widely supported across most providers. Common fiat currencies include USD, EUR, GBP, SGD, AUD, and more — though availability may vary.
Are There Minimum or Maximum Purchase Limits?
Yes, each third-party provider enforces its own transaction limits. These minimum and maximum amounts are clearly displayed in the amount input field when placing an order. Limits may also change based on your verification level or payment method.
For example:
- Some providers allow purchases as low as $10.
- Verified users may have daily caps ranging from $10,000 to $50,000 or higher.
Always review these limits before initiating a transaction to avoid failed orders.
What Payment Methods Are Accepted?
Most providers support multiple payment options for flexibility and accessibility:
- Bank transfers
- Visa and Mastercard credit/debit cards
- Cash deposits (available only in select regions)
Additional details about supported payment methods can be found on each provider’s official website or directly within the payment method section of the order page.
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Are There Fees for Using Third-Party Providers?
Bybit itself does not charge additional fees for transactions conducted through third-party providers. However, each provider applies its own service and processing fees, which are typically included in the total price shown at checkout.
These fees may vary based on:
- The provider
- Payment method (e.g., card payments often carry higher fees)
- Market conditions and network costs
To understand exact pricing, visit the respective provider’s site or compare rates during the purchase flow.
Can I Sell Crypto or Withdraw Fiat Through These Providers?
No. Third-party providers on Bybit are designed exclusively for buying cryptocurrency with fiat. You cannot use them to sell crypto or withdraw fiat directly.
However, if you wish to convert your crypto back into fiat, you can use Bybit’s Sell function in Buy Crypto Express. This allows one-click selling of major cryptocurrencies for instant fiat conversion.
For more information on selling features, refer to Bybit’s official resources on selling coins.
Can I Deposit or Withdraw Fiat Directly With Third-Party Providers?
No direct fiat deposits or withdrawals are permitted between your account and third-party providers. Instead, use Bybit’s dedicated services:
- Fiat Deposit for adding funds
- Fiat Withdrawal for cashing out
Guides for both functions are available in Bybit’s Help Center.
Why Is the Final Price Different From the Initial Quote?
The prices and exchange rates displayed on Bybit are sourced from third-party providers and are for reference only. Due to market volatility or minor rounding differences, the final rate at execution may differ slightly.
Additionally, these quotes do not adjust dynamically with real-time price movements. For the most accurate and up-to-date rates, consult the provider’s official platform before confirming your purchase.
FAQ Section
Q: How long does it take for purchased crypto to arrive in my account?
A: Typically 2–3 hours. However, processing may take longer depending on blockchain congestion or provider-specific delays. New users might experience up to 24 hours for their first deposit.
Q: What should I do if I don’t receive my crypto after purchase?
A: First, confirm whether your KYC documents were fully submitted and valid. Then check if the payment was successful. If issues persist after 2 hours, contact the third-party provider immediately using their support channels.
Q: Do I need to complete KYC on Bybit to use third-party buying?
A: Yes. You must complete Personal KYC Level 1 on Bybit. Business or corporate KYC is not accepted for this service.
Q: Is my card information stored by Bybit?
A: No. Bybit does not store any credit card data. All sensitive financial information is managed securely by the third-party provider handling your transaction.
Q: Where can I view my purchase history?
A: Go to your Assets page → “Buy Crypto” → select the “Third-Party” tab. On mobile: navigate to Assets → Funding Account → History → select “Buy Crypto (Third Party).”
Q: Can I use a foreign fiat currency not from my country of residence?
A: It depends on whether the provider accepts your KYC documents for that currency. Contact the provider directly for clarification.
Understanding Order Statuses
Your transaction status reflects its current stage:
- Completed: The transaction is finalized; crypto has been or will soon be credited to your account.
- Processing: The provider is reviewing your payment or awaiting verification steps. Check your email for further instructions.
- Paid: Payment confirmed; waiting for crypto transfer to Bybit.
- Cancelled: The transaction failed due to timeout, user cancellation, or rejection by the provider.
👉 Learn how to track and manage your crypto transactions effortlessly.
By understanding how third-party crypto purchases work — including verification requirements, processing timelines, and fee structures — you can make informed decisions and avoid common pitfalls. Always verify details with your chosen provider and keep records of order IDs for support purposes. With proper knowledge, entering the world of digital assets becomes faster, safer, and more transparent.