Terms of Service - OKX Middle East Fintech FZE

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Introduction

Welcome to the OKX Platform. By accessing or using OKX.com, our mobile applications, or associated API services (collectively, the “OKX Platform”), you (“User” or “you”) agree to be bound by these Terms of Service (the “Terms”). These Terms govern your use of all services provided by OKX Middle East Fintech FZE (“OKX”, “we”, “us”, or “our”), a Dubai World Trade Centre-registered entity regulated by the Dubai Virtual Asset Regulatory Authority (VARA) under license VL/23/12/003. OKX offers VA Exchange, VA Management and Investment, and VA Lending and Borrowing Services as part of the global OKX Group.

Please read these Terms carefully before using our services. Your continued access constitutes acceptance of these Terms, which may be updated from time to time.

👉 Discover how OKX ensures secure, compliant trading for users worldwide.

1. Preamble

1.1 Access and Use

By clicking "Create Account" or visiting the OKX Platform, you gain access to our trading technologies, software, and functionalities. Our services are detailed in Clause 4, and key definitions are provided in Clause 23.

1.2 Legal Agreement

These Terms form a legally binding agreement between you and OKX. If you do not agree, do not access or use our services.

1.3 Code of Conduct

You acknowledge and accept the Exchange Code of Conduct, including disciplinary actions that may be enforced by OKX.

1.4 Receipt of Terms

A copy of these Terms and the Code of Conduct will be sent to you upon account approval.

1.5 Right to Modify

We reserve the right to amend these Terms at any time, with notice where practicable. Immediate changes may occur for legal compliance or security reasons.

1.6 Ongoing Review

You agree to the version of the Terms in effect during your use. We recommend regular review for updates.

1.7 Scope and Precedence

These Terms apply to all services and supersede any conflicting agreements. If acting on behalf of a legal entity, you confirm its valid existence and your authority to bind it.

1.8 Understanding the Terms

Read all documents carefully. Seek clarification if anything is unclear.

1.9 Communication Method

Formal communications will be via email unless otherwise agreed.

1.10 Language Control

All official communications are in English. In case of conflict with translations, the English version prevails.

2. Eligibility and Prohibited Use

2.1 User Representation

Individuals must be at least 18 years old. Legal entities must be validly registered and authorize the user to act on their behalf. You must not have been previously suspended and must not appear on any sanctions list, including those related to terrorism, WMD proliferation, or sanctioned jurisdictions like North Korea or Iran.

You agree to provide written compliance certification upon request.

2.2 UAE Compliance

You confirm you are not listed on the UAE Local Terrorism List or restricted by UAE authorities such as VARA or the Central Bank.

2.3 Restricted Jurisdictions

Services may not be available in certain regions, including Hong Kong, the United States, Canada, Japan, France, Belgium, and others. Residents of Belgium, France, Ireland, Japan, the Bahamas, and the Netherlands cannot open new accounts.

👉 See which regions can access OKX’s full suite of digital asset services.

3. Prohibited Businesses

We strictly prohibit use of our platform for any of the following:

If we suspect involvement in prohibited activities, we may suspend your account, freeze funds, or report to authorities without notice.

4. Description of Services

4.1 Digital Asset Trading Platform

OKX provides an online platform for holding and trading digital assets (cryptocurrencies, tokens). Users can withdraw assets subject to platform rules. Available assets are listed at OKX Markets and may change.

4.2 Core Trading Services

We offer:

4.3 Additional Services

Note: These additional services require separate agreements.

4.4 Third-Party Use

We may engage third parties to deliver services.

4.5 Asset Pooling

By accepting these Terms, you agree to pool your digital assets with other users. These are not deposit-insured assets. In case of shortfall, recovery may be partial or impossible.

4.6 Ownership and Control

You represent that you are the sole legal and beneficial owner of deposited assets and will not act as a nominee or create liens.

4.7 Airdrops and Rewards

Airdrops and staking rewards received by OKX will be credited to your account unless otherwise agreed. Borrowed assets do not entitle you to related airdrops.

4.8 Order Requirements

Orders require sufficient balance for settlement and applicable fees.

4.9 Information Accuracy

While we strive for accuracy, content is provided “as is” without warranty. We are not liable for losses from inaccuracies or service interruptions.

4.10 User Responsibilities

You are responsible for:

4.11 Communication Consent

We may contact you via email, SMS, push notifications, or mail. You can opt out of non-critical messages in settings.

4.12 Technological Risks

Services depend on current tech capabilities. We cannot guarantee uninterrupted access due to risks like:

4.13 Service Disruptions

We are not liable for losses during:

4.14 Transaction Controls

We reserve the right to:

Losses from such actions are your responsibility.

4.15 Security Practices

We never request passwords or private keys. You are fully liable for any losses from sharing credentials or sending funds.

4.16 Delisting Rights

We may delist any digital asset at our discretion.

4.17 Information Accuracy

Provide correct details; we are not liable for losses due to incorrect information.

4.18 Verification Requirements

We may require purpose and background information. False data may result in temporary or permanent restrictions.

4.19 Card Purchases

Digital assets bought via card are credited upon confirmation. Management thereafter is your responsibility.

4.20 Market Volatility

During extreme volatility, you retain full access to withdraw your assets.

Frequently Asked Questions

Q: What happens if I send crypto to the wrong wallet address?
A: Transactions are irreversible. If sent outside OKX, recovery is unlikely unless the recipient voluntarily returns them.

Q: Can I use my OKX account for business purposes?
A: Only if authorized and compliant with our policies. Unauthorized commercial use violates these Terms.

Q: Is my crypto protected if OKX goes bankrupt?
A: Digital assets are not covered by deposit insurance. In insolvency, pooled assets may face proportional shortfalls.

Q: How does OKX handle forks?
A: We assess hard forks promptly and communicate outcomes. Users receive forked assets held at the time of the split, subject to technical feasibility.

Q: Are there limits on how much I can trade?
A: Yes—OKX may impose trading limits based on risk, compliance, or market conditions.

Q: What should I do if my account is compromised?
A: Immediately contact support and enable two-factor authentication (2FA). We are not liable for unauthorized access due to weak security practices.

👉 Learn how OKX protects user assets with advanced security protocols.

Core Keywords

digital asset trading, cryptocurrency exchange, margin trading, staking rewards, anti-money laundering compliance, derivatives trading, asset security, user eligibility

Note: All external links have been removed except the approved OKX anchor link.