User Compensation and Rewards Plan Following Withdrawal Resumption

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In response to recent service adjustments, OKX is committed to transparency, user support, and long-term trust-building. Following the resumption of withdrawal functionality, OKX has launched a comprehensive compensation and rewards program designed to acknowledge user patience, reinforce platform loyalty, and deliver tangible value to the community.

This initiative reflects our core commitment: user-first principles. Below is a detailed overview of the compensation structure, eligibility criteria, distribution mechanics, and key benefits for all eligible users.


🔄 Overview of Withdrawal Resumption & User Appreciation

After temporarily pausing withdrawals due to operational security protocols, OKX resumed full withdrawal services by November 27, 2020 (HKT). To express sincere appreciation for user understanding during this period—and to reward continued engagement—we are rolling out a multi-tiered compensation strategy targeting different user segments based on activity, asset holdings, and transaction history.

The program emphasizes fairness, transparency, and measurable impact—ensuring that active traders, long-term holders, and affected fiat users all receive meaningful recognition.

👉 Discover how you can benefit from ongoing platform rewards and incentives


✅ Key Compensation Programs

1. Friday Bonus Incentive Program ("Happy Friday")

A recurring weekly reward initiative aimed at encouraging continued trading and asset retention on the platform.

🔹 Program Duration

🔹 Eligibility Criteria

Users must meet all of the following:

🔹 Reward Distribution Mechanism

Each Friday at 17:00 HKT, 20% of the previous week’s futures contract fee revenue will be distributed in BTC to eligible users. This is split evenly between two components:

🔹 Calculation Details

Asset-Based Share:

Weekly incentive = (Platform futures fees × 10%) × (User’s 7-day avg. asset value / Total users’ 7-day avg. asset value)

Volume-Based Share:

Weekly incentive = (Platform futures fees × 10%) × (User’s 7-day avg. trading volume / Total users’ 7-day avg. trading volume)

🔹 Important Notes

💡 Special Launch Bonus: The first round (Dec 4) includes seven weeks’ worth of accumulated fees—from October 16 to December 4—with user weights calculated over that entire period.

2. High-Value Holder Fee Rebate Program

A one-time gesture of goodwill for users with substantial holdings during a critical time.

🔹 Snapshot Date & Eligibility

🔹 Rebate Card Allocation

Asset Range (USDT)Fee Rebate Card (USDT)
10,000 – 100,000100
100,000 – 200,000200
200,000 – 300,000400
300,000+1,000

These rebate cards can be used to offset future trading fees and do not affect eligibility for other incentive programs.

👉 Learn how to maximize your trading rewards with low-fee strategies


3. Fiat Loss Recovery Incentive Plan

Tailored support for users who experienced losses via fiat transactions during the restricted period.

🔹 Activity Window

November 24, 2020 (HKT) to one week after withdrawal resumption

🔹 Eligibility Requirements

Users must have:

🔹 Compensation Formula

Compensation = min(
 (New deposits – withdrawals) × user's actual loss ratio,
 Total fiat loss during suspension
)

🔹 Payout Structure

This ensures affected users recover part of their losses while being incentivized to re-engage with the platform.


🔍 Core Keywords & SEO Optimization

To align with user search intent and improve discoverability, the following keywords have been naturally integrated throughout this article:

These terms reflect common queries related to exchange transparency, post-downtime redress, and passive income opportunities in digital asset platforms.


❓ Frequently Asked Questions (FAQ)

Q: When were withdrawals restored?

A: Withdrawals were fully restored by November 27, 2020 (HKT), following enhanced system checks and security validations.

Q: How is the "daily average asset" calculated?

A: It’s based on a 7-day snapshot taken every day at 00:00 HKT. The total USDT-equivalent value of supported assets is summed and divided by seven. Values above 10,000 USDT are capped.

Q: Does holding OKB really give me extra rewards?

A: Yes. In both the Happy Friday program and asset calculations, OKB balances are counted twice their market value—offering a significant edge in reward distribution.

Q: Are sub-accounts included in any rewards?

A: No. Only main accounts are eligible. Sub-account balances and activities are excluded from all calculations.

Q: Will using my rebate card reduce my future Happy Friday payouts?

A: No. OKX uses separate funding pools for rebate cards. Your participation in ongoing incentive programs remains unaffected.

Q: What happens if I didn’t trade but held coins during the pause?

A: You may still qualify for the High-Value Holder Rebate (if over 10,000 USDT) or Friday bonuses via asset weighting—even without active trading.


🌟 Final Thoughts: Building Trust Through Action

At OKX, we believe that trust isn’t just promised—it’s earned through consistent action. The temporary suspension of withdrawals was a necessary step to ensure platform integrity. Now, our focus is on restoring confidence through measurable benefits.

These compensation plans aren’t just about goodwill—they’re about creating lasting value for our global user base. Whether you're a high-volume trader, a long-term holder, or someone impacted by market fluctuations, we’ve designed these initiatives with you in mind.

We remain dedicated to improving product reliability, expanding service offerings, and launching new ways for users to earn and grow within the ecosystem.

👉 Join millions of traders benefiting from secure, rewarding crypto experiences