As part of an ongoing commitment to improve user experience and compliance with local regulations, OKX is introducing a dedicated entity for Brazilian residents: OKX SERVIÇOS DIGITAIS LTDA. This strategic update ensures that users in Brazil receive tailored services designed specifically for their financial and digital needs.
With this transition, Brazilian users will benefit from a localized platform featuring full Portuguese support, seamless BRL deposits and withdrawals, and dedicated customer service. These enhancements are built to streamline digital asset management and ensure a smoother, more secure trading journey.
👉 Discover how OKX is transforming digital asset access in Brazil.
What’s Changing for Brazilian Users?
The migration to the new local entity marks a significant step toward regulatory alignment and operational efficiency. To ensure a seamless transition, all users must take specific actions before the deadline communicated via email.
Token Availability and Migration Requirements
Not all tokens available on the global OKX platform are supported by the new Brazilian entity. Only tokens listed as available under OKX Brazil will remain active post-migration.
If you hold tokens not supported locally, you have two options:
- Convert the unsupported token into a supported one (e.g., swap for USDT, BTC, or other available assets).
- Withdraw the unsupported token to an external wallet before the migration date.
Failure to act will result in these unsupported tokens being frozen. While frozen assets can still be withdrawn to external wallets, they will no longer be tradable or usable within the Brazilian platform.
🔍 Pro Tip: Regularly check the official list of supported tokens for OKX Brazil to stay updated on eligible assets.
Account Settings: Switch to "No Margin" Mode
To comply with local regulatory standards, all trading accounts and subaccounts must be set to "No Margin" mode prior to migration. This means:
- All margin positions must be closed.
- Perpetual contracts, futures, and options positions must be settled.
- Funds locked in Grow products — including Earn, Loan, and Jumpstart — must be fully redeemed.
This adjustment ensures that your account aligns with the risk framework required by Brazilian financial regulations.
⚠️ Important: If these steps aren’t completed by the deadline, your account may be temporarily restricted. However, you’ll retain full access to withdraw your funds at any time.
👉 Learn how to prepare your account for the OKX Brazil transition.
Why This Update Matters
The launch of a dedicated legal entity in Brazil reflects OKX’s long-term commitment to responsible innovation and user protection. By operating under a locally registered company, OKX enhances transparency, improves tax reporting capabilities, and strengthens compliance with Brazilian financial authorities.
This move also enables:
- Faster BRL deposits and withdrawals through local banking channels.
- 24/7 customer support in Portuguese.
- Clearer tax documentation for digital asset transactions.
- Better integration with local financial ecosystems.
These improvements position OKX as a forward-thinking platform that balances innovation with regulatory responsibility.
Frequently Asked Questions (FAQ)
Q: What happens if I don’t convert or withdraw unsupported tokens?
A: Unsupported tokens will be frozen and can only be withdrawn to an external wallet. You won’t be able to trade or use them within OKX Brazil.
Q: Can I still use margin or futures trading after the migration?
A: No. The new entity operates under "No Margin" rules. All leveraged positions must be closed before migration.
Q: Will my funds remain safe during this transition?
A: Absolutely. Your assets are secure, and you maintain full control over withdrawals at all times.
Q: Do I need to re-verify my identity?
A: If you haven’t completed identity verification by the deadline sent to your email, you must do so to avoid account restrictions.
Q: Can I continue using the global OKX platform?
A: Yes, but Brazilian residents using the local entity must comply with its terms. The global platform may have different access rules based on residency.
Q: Where can I get help if I’m unsure about my next steps?
A: Contact OKX Brazil’s local customer support team via the app or website for personalized assistance.
How to Prepare: Step-by-Step Checklist
- ✅ Review your current holdings and identify any unsupported tokens.
- ✅ Convert or withdraw unsupported assets before the deadline.
- ✅ Close all margin, futures, perpetuals, and options positions.
- ✅ Redeem funds from Earn, Loan, and Jumpstart products.
- ✅ Set all trading accounts and subaccounts to "No Margin" mode.
- ✅ Complete identity verification if not already done.
- ✅ Monitor your email for official updates and deadlines from OKX.
Staying proactive ensures uninterrupted access to your digital assets and a smooth transition to the new service environment.
👉 Get started now and ensure your account is ready for the OKX Brazil update.
Looking Ahead: A New Chapter for Digital Assets in Brazil
The evolution of OKX’s presence in Brazil represents more than just a legal restructuring—it’s a step toward building a sustainable, user-first digital economy in Latin America’s largest market. As adoption of blockchain technology grows across the region, platforms that prioritize localization, security, and compliance will lead the way.
By aligning with local standards while maintaining global best practices, OKX is positioning itself as a trusted partner in Brazil’s financial future.
Whether you're new to crypto or an experienced trader, this update ensures you can manage your digital assets with greater confidence, clarity, and convenience—right from your home country.
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